Knowledge management is the process of creating, sharing, using and managing the knowledge and information of an organisation. It refers to a multidisciplinary approach to achieving organisational objectives by making the best use of knowledge.
People in a corporate knows a lot of things; this knowledge is intangible asset to your teammates. This is a Smart Knowledge Base that lets you tap into that institutional knowledge and puts it to work. With this, you can quickly build a customizable help center, online community, and customer service portal so customers get better self-service and agents see improved efficiency and faster resolution. And since it’s the only knowledge base native to your corporate enviroment, it integrates seamlessly with your team.
Application Name | Knowy |
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Application Version | 2.5 |
Application Status | development |
Language Supported | en |